Privacy Policy for SWAP Recycling App Effective Date: September 12, 2025 1. Introduction Welcome to the SWAP Recycling App (the "Service"). This Service is operated by Green Road Enterprise ("we," "us," "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. For more information about our organization, please visit our website at https://greenroadenterprise.com. Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the application. 2. Information We Collect We collect information that is essential for providing our recycling services and improving your user experience. A. Information You Provide to Us Directly Account Registration Information: When you create an account, we collect information necessary to identify and secure your account, such as: Your full name Email address A securely hashed and salted password (we never store your plain text password) A unique username Profile Information: You may choose to provide additional information for your profile, such as a profile picture, phone number, or location data relevant to recycling activities. B. Information Collected Automatically Device Information: We may collect information about the device you use to access our Service, including the device model, operating system version, unique device identifiers, and IP address. This is used for security purposes and to ensure app compatibility. Usage Data: We collect information about how you interact with our Service, such as the features you use (e.g., logging a recycling activity), the date and time of your access, and crash logs. This helps us diagnose problems and improve the app's functionality. C. Sensitive Information (Biometric Data) Biometric Authentication (Fingerprint/Face ID): If you choose to enable biometric authentication for logging in, our app will utilize your device's native biometric scanner. Crucially, your biometric data is never collected, stored, or transmitted by us. The authentication process is handled entirely and securely on your device. Our app only receives a "success" or "fail" confirmation from your device's operating system. 3. How We Use Your Information We use the information we collect for the following purposes: To Provide and Maintain Our Service: To create and manage your account, authenticate you as a user, track your recycling contributions, and ensure the app functions correctly. For Security: To protect the integrity of your account and our Service, monitor for fraudulent or unauthorized activity, and verify your identity. To Improve Our Service: To understand how our users engage with recycling features, to fix bugs and crashes, and to develop new capabilities. To Communicate With You: To send you important security alerts, service-related announcements, updates, or to respond to your support requests. 4. How We Share Your Information We do not sell your personal data. We may share your information only in the following limited circumstances: With Third-Party Service Providers: We may share information with trusted vendors who perform services for us, such as cloud hosting (e.g., Google Cloud, AWS) and analytics. These providers are obligated to protect your data. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 5. Data Security We take the security of your data seriously and use industry-standard technical and administrative security measures to protect it, including data encryption and password hashing. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 6. Your Rights and Choices In line with our commitment to user privacy, you have the following rights: Access and Update: You can access and update your account information at any time through the settings in the app. Data Deletion: You have the right to request the deletion of your account and personal data. You can do this through the app's settings or by contacting us directly. We will process your request in accordance with applicable laws, subject to any legal, administrative, or security obligations to retain certain data. 7. Children's Privacy Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. 8. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app and on our website. We will also update the "Effective Date" at the top of this policy. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us: Green Road Enterprise Email: [email protected] Website: https://greenroadenterprise.com